Support

Important Message

Dear Valued Customers,

We have recently seen an increase in emails that appear to be from Digis or Skybeam and asking that you supply them with your email address and password. DO NOT REPLY TO THESE EMAILS. They are spam, and they are trying to get valid email accounts so they can spam to other customers.

Skybeam will on occasion send a message to some email accounts to check that they are still active, but in no occasion will we ask that you send us the password to an account.

Please be very careful, when asked by anyone for information over the web. If you are uncertain, then look up Skybeam in the phone book, or go to either lpbroadband.net or lpbroadband.com, get our phone number and call us, to see if we need any information.

Gold Support Package

Gold Support is included in all service packages. Customers have two ways to get support assistance:

	Telephone support: (970) 372-2824 Hours are: Monday - Friday: 7:00AM to 10:00PM Saturday & Sunday: 9:00AM to 7:00PM
	E-mail Same business day response to all e-mails. E-mail: customersupport@lpbroadband.net

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